PRIVACY POLICY

By placing and paying for any order you agree to all terms and conditions herein.

This Privacy Policy deals with personally identifiable information that may be collected and provided by our website users, phone clients, and face to face interaction with our employees or staff at the service locations. This Privacy Policy includes and is effective to all services we use to run our day to day business, employees or agents are within our control, but does not apply to other entities that we do not own or control or persons that are not our employees or agents or within our control. Please take time to read our terms of service.

Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com Privacy Policy describes the types of information we collect from you when you visit or order products through our Website or Phone, and explains what we do with that information. If you do not agree to the terms and conditions of this Privacy Policy, including the use of your personally identifiable information in any manner described here, you may be prohibited from using much of our website and services (the “Services”), including revocation of your account. Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com and/or MyrtleBeachBalloonsAndHelium.com may update this Privacy Policy from time-to-time in our sole discretion. In such case, Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com and/or MyrtleBeachBalloonsAndHelium.com will attempt to provide you with notice to the email address on file for your account, no less than 30 days prior to any such update. It is your responsibility to check your email for updates, and to review the Privacy Policy for any changes. You agree that each time that you use our Services and Website you are bound by any such changes. Use of the Website and Services by you following us emailing you or posting a new privacy policy on our website constitutes your acceptance of the Privacy Policy as modified.

Use of website & services – Each time you use or cause access to our Website or Services, you agree to be bound by this Privacy Policy. If you do not wish to be bound by this Privacy Policy, please exit our Website now and Do NOT Use Our Services. Your remedy for dissatisfaction with our Website and Services is to stop using our Website or Services. Your Agreement with us regarding compliance with this Privacy Policy becomes effective immediately upon commencement of your use of our Website and Services.
We automatically collect certain information about you and the device with which you access the our website and forms. For example, when you use the website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using the website, such as links clicked.
Recorded phone conversation – phone conversation may be monitored or recorded, for training or security purposes. During the call you will be told "All orders are prepaid with a major credit card to ensure date and time availability and availability of product."
Refund Policy: Absolutely NO Refunds, Returns or Exchanges. Upon our discretion and approval from Whimsical Wonder Balloons, LLC. an in-house account credit may be issued valid for one year and is non-transferable.
Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
Google Analytics and/or Bing Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics and/or Bing Analytics may capture your IP address, but no other personal information is captured by Google Analytics and/or Bing Analytics.
Newsletters – On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
Credit card information – Credit card authorize users who provide all information to complete purchase of products or service on this Website or on the phone order will only be used to process the transactions you requested and agreed.
CHILDREN’S INFORMATION – The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 18 in its database, please contact us immediately at info@WhimsicalWonderBalloons.com and we will use our best efforts to promptly remove such information from our records.
Contact Information. If you have any questions about this Policy or our Website, please feel free to contact us.
Your information is secure.

What information do we collect?

User information – When you contact us through the Website or Phone, we ask for your personal information. In some cases, we may also ask you to send us additional information or to answer additional questions to help verify your information.
Information obtained from third parties – We may obtain information about you from third parties to verify the information you provide. We also may obtain information from third parties in connection with providing the Services to you.
Submission information – When you submit information through the Website or the Services, we may store that information and also collect and store metadata about that information. We do not screen for personally identifying information; to the extent you have included any such information in your submissions, it will be stored and disclosed in the course of our general use of such information.
Information about your use of the service – We may collect information about your interaction with the Site and the services to help validate your identity or detect potentially fraudulent conduct.
User-provided contact information – Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com and/or MyrtleBeachBalloonsAndHelium.com may track and/or gather emails of visitors that contact and/or communicate with Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com and/or MyrtleBeachBalloonsAndHelium.com.
Cookies – When you access a Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com and/or MyrtleBeachBalloonsAndHelium.com web page, we may send one or more cookies (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).
Log information – When you use the Website, our servers may automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. User inputted Site search data may be recorded and stored for research purposes and/or to help resolve possible technical issues which may in turn link a user ID to the performed search.
User communications – When you send an email or other communication to us or other Site users.
Links – We may present links in a format that enables us to keep track of whether these links have been followed.

What do we use your information for?

To personalize your experience – Your information helps us better respond to and tailor our Site and Services to your individual needs.
To improve our Site – we continually update and improve our website and Services based on the information and feedback we receive from you.
To improve customer service.
To process transactions – We use your personal and financial information for billing purposes and to fill your order(s). If we have trouble processing an order, we will use this information to contact you. In order to fulfill your order(s) we may share personally identifiable information with certain third party providers. We use a credit card processing company to bill you for goods and services.
To administer promotions, surveys or other Site features
To send you periodic emails – the email address you provide may be used to send you information about this website, in addition to occasional news, updates, related product or service information (including, but not limited to sharing such non-specific information with third parties), etc. Users may opt in to receive promotional communications from Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com or our third-party partners. Users may opt out of receiving emails from Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonAndHelium.com by clicking the corresponding “unsubscribe” link found in each and every communication sent from Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com. In the event you opt out, Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com may still contact you for billing purposes and to fulfill your orders.
We will not disclose or sell personally identifiable data to third parties, except as necessary to provide the services. If you do not want your non-personally identifying data shared, you may write to us as info@WhimsicalWonderBalloons.com. You understand and agree that any decision you make to withhold any information from Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com may prevent Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com from being able to fulfill your request, your order and/or impair your ability to utilize all functionality of the Site

How do we protect your information?

The security of your personal information is important to us. Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com has implemented various security features to help prevent any unauthorized release of personal information. Our features include technical and physical security measures to guard against unauthorized access to systems where we store personal data. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). Be advised that while Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com has endeavored to make a secure reliable Site for its users, the privacy and confidentiality of communications transmitted to/from Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com via this Site or through email cannot be guaranteed. As such, Whimsical Wonder Balloons, LLC. / WhimsicalWonderBalloons.com / MyrtleBeachBalloonsAndHelium.com is not held responsible for the security of any data transmitted via the Internet to/from our website.
We may implement user accounts. In the event that we do so, the security of your account also will depend on keeping your account password confidential. You should not share your account name or password with anyone. If you do share your account information with a third party, they will have access to your account and your personal information

Accessing and Editing Your Personal Information
To access and edit your personal information, you may contact us at

info@WhimsicalWonderBalloons.com

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our Site. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these sites.

Age Restrictions
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), as we do not collect any information from anyone under 16 years of age. Our website, products and services are all directed to people who are at least 18 years old or older. If you are under the age of 16, please do not submit any personal information through the Site.

Changes to this policy
Please note that this Privacy Policy may change from time to time without notice. We will post any Policy changes on this page. If you have any questions about this Policy, please feel free to contact us. info@WhimsicalWonderBalloons.com.